Dialup Trouble Shooting

If you could not connect the Internet by using Pars Online’s Internet Cards or Internet by the Hour service, our first suggestion is to check the Internet by the Hour FAQ section.

There is also a Troubleshooting Guide available for the usage of Pars Online Internet services, where you can find a lot of necessary information for using internet cards and Internet by the Hour service.

If you did not find the answer to your problem anywhere, you can call Pars Online’s 24/7 Customer Support Service at 82200. Well-practiced experts with in-depth technical knowledge are ready to answer any of your questions around the clock.

  • 602
    Make sure that no other programs are using your modem
    Try uninstalling and reinstalling the modem.
    Reboot your system
  • 618
    Check that the other connection or program doesn't use a modem.
    Reboot the system.
  • 619
    Check that the other connection or program doesn't use a modem.
    Reboot the system.
  • 620
    check the dialer setting.
    Check user Is connect to network?
    Check the network control panel and reinstall the component.
  • 629
    Check Server Types
    Check Networking
    Reinstall modem driver.
    Check User Name & Password
  • 630
    Take a Query from modem
    If a Query answers, create a new connection and reboot a system
    If a Query doesn't answer, re-install a modem driver.
    Is it a Laptop? Try Plugging the PCMCIA Card into a different slot.
    Is correct modem selected in connection ?
    Check into line noise.
  • 631
    Be sure that users don't disconnect a connection by themselves
    If they use call-waiting system, they must disable it
    Check noise
  • 633
    Make sure that other programs don't use a modem
    Take Query from modem
    Re-install modem driver
    Reboot the system
  • 635
    "Check a connection and ""server types"" and ""network"""
    Update modem driver
    Check into line noise.
  • 645
    "Check ""server types"" and remove ""VPN"""
    Create a new connection.
    Re-install a network components.
    "If a computer is Labtop put a ""PCIMCIA"" card in another slot."
  • 650
    Check modem settings.
    Decrease modem speed to 57600.
    Update modem driver.
    Check into line noise.
    Reboot the system
  • 676
    Check the dialed number.
    "Check unmark"" user area code and dialing properties"" "
    Check users phone line.
    Change the dial number
    POL Line Is Busy.
  • 678
    Check noise
    Decrease modem speed.
    "put ""p"" before connection number "
    Check the Mobile dose not Near The Computer.
    Dial Number Is Wrong.
    Check a connection and network
  • 680
    Check that other programs don't use a modem.
    The phone line doesn't connect to the modem or line may be damaged.
    Reinstall modem driver
  • 691 (Card Customer) 
    Check user account.
    Check that a user ID and password was correctly typed.
    Wrong number
    Create a new connection.
    Unmark save password
    Check that another person doesn't use a account.
    End Of Credit.
  • 691 (POL Customer) 
    Check user account.
    Check that a user ID and password was correctly typed.
    Wrong number
    Create a new connection.
    Unmark save password
    Check that another person doesn't use a account.
    End Of Credit.
  • 692
    Check to make sure the correct modem selected in the dialer
    Check the other programs aren’t using modem
    Uninstall and reinstall modem driver
    Reboot the system
  • 718
    check connection and reboot a system.(ISP error)
    9712288 - 9712702 - 9713200 - 9714000 - 9715100 - 9716100 - 9717100 - 9717110 - 9718100 - 9718737 - 2619714008 - 2619714412 - 2619714602 -9092302200 - 9092303300
  • 720
    Create a new connection.
    "If the windows was NT, install ""Net Bios"" service."
    Reinstall The Modem Driver.
    Reboot the system
  • 721
    Create a new connection.
    "If the windows was NT, install ""Net Bios"" service."
    Reinstall The Modem Driver.
    Reboot the system
  • 734
    Make sure network and dialer settings are correct
    Could be an ISP problem. Check on this
    Check user are connect with IN number
  • 771
    Check that correct number was used.
    Check connection and network.
    Up-date modem driver.
    Decrease modem speed.
    Check noise.
  • 777
    If a modem is External turn if off then turn it on again.
    If modem is Internal, check that its driver correctly worked.
    Check that other program doesn't use a modem.
    Reboot the system.
  • 797
    Take Query from modem
    Reboot the system
    Re-install modem driver

Network Numbers

To access Pars Online’s Network, call 9718100, 9712288, or any of the numbers on the back of the Internet Cards.

Frequently Asked Questions

To view a list of users’ common questions about Pars Online’s Internet Cards and their answers, click here.

If you could not find your question in the Q&A list, or did not get a sufficient answer to your particular question, click here to send us your inquiry. The answer will be sent back to you in next to no time.