If you could not connect the Internet by using Pars Online’s Internet Cards or Internet by the Hour service, our first suggestion is to check the Internet by the Hour FAQ section.
There is also a Troubleshooting Guide available for the usage of Pars Online Internet services, where you can find a lot of necessary information for using internet cards and Internet by the Hour service.
If you did not find the answer to your problem anywhere, you can call Pars Online’s 24/7 Customer Support Service at 82200. Well-practiced experts with in-depth technical knowledge are ready to answer any of your questions around the clock.
● 602
Make sure that no other programs are using your modem, try uninstalling and reinstalling the modem.
Reboot your system
● 618
Check that the other connection or program doesn't use a modem.Reboot the system.
● 619
Check that the other connection or program doesn't use a modem.Reboot the system.
● 620
check the dialer setting.Check user Is connect to network?Check the network control panel and reinstall the component.
● 629
Check Server Types,heck Networking,reinstall modem driver.Check User Name & Password
● 630
Take a Query from modem,if a Query answers, create a new connection and reboot a system
If a Query doesn't answer, re-install a modem driver.Is it a Laptop? Try Plugging the PCMCIA Card into a different slot.Is correct modem selected in connection ?Check into line noise.
● 631
Be sure that users don't disconnect a connection by themselves,if they use call-waiting system, they must disable it,check noise
● 633
Make sure that other programs don't use a modem,take Query from modem,re-install modem driver
Reboot the system
● 635
"Check a connection and ""server types"" and ""network""",update modem driver,check into line noise.
● 645
"Check ""server types"" and remove ""VPN""",create a new connection.re-install a network components."If a computer is Labtop put a ""PCIMCIA"" card in another slot."
● 650
Check modem settings.Decrease modem speed to 57600.Update modem driver.Check into line noise.
Reboot the system
● 676
Check the dialed number."Check unmark"" user area code and dialing properties"" "Check users phone line.Change the dial number,POL Line Is Busy.
● 678
Check noise,Decrease modem speed."put ""p"" before connection number ",check the Mobile dose not Near The Computer.Dial Number Is Wrong.Check a connection and network
● 680
Check that other programs don't use a modem.The phone line doesn't connect to the modem or line may be damaged.Reinstall modem driver
● 691 (Card Customer)
Check user account.Check that a user ID and password was correctly typed.Wrong number
Create a new connection.Unmark save password,check that another person doesn't use a account.
End Of Credit.
● 691 (POL Customer)
Check user account.Check that a user ID and password was correctly typed.Wrong number
Create a new connection.Unmark save password,Check that another person doesn't use a account.
End Of Credit.
● 692
Check to make sure the correct modem selected in the dialer,check the other programs aren’t using modem,uninstall and reinstall modem driver,reboot the system
● 718
check connection and reboot a system.(ISP error)
9712288 & 9718100 Tehran
0261-9714008 & 0261-9713004 Karaj
● 720
Create a new connection."If the windows was NT, install ""Net Bios"" service."Reinstall The Modem Driver.Reboot the system
● 721
Create a new connection."If the windows was NT, install ""Net Bios"" service."Reinstall The Modem Driver.Reboot the system
● 734
Make sure network and dialer settings are correct,could be an ISP problem. Check on this check user are connect with IN number
● 771
Check that correct number was used.Check connection and network.Up-date modem driver.
Decrease modem speed.Check noise.
● 777
If a modem is External turn if off then turn it on again.If modem is Internal, check that its driver correctly worked.Check that other program doesn't use a modem.Reboot the system.
● 797
Take Query from modem,reboot the system,e-install modem driver